Services for International Patients

Access to specialist care in China with end-to-end coordination — for overseas Chinese, students, PR holders and expatriates.

Core Services

From first enquiry to follow-up care

01

Global Medical Access

Appointment coordination with hospitals and specialists matched to your condition.

02

International Second Opinion

Independent expert review of your diagnosis and treatment plan.

03

Insurance Coordination

Pre-authorization and direct settlement with your insurer — reduced upfront payment where the insurer approves direct settlement.

04

Concierge & Aftercare

Appointments, interpretation, escort, travel, accommodation and follow-up.

International Second Opinion

Confidence before any major decision

Have your diagnosis and treatment plan independently reviewed by specialists in China — clarity and a clear recommended pathway, before you commit.

Medical Concierge

One dedicated manager, every detail handled

From appointments and interpretation to escort, travel, accommodation and follow-up, a single case manager coordinates your entire journey — so you focus only on recovery.

International Patient Guide

Your complete pathway to care in China

1

Enquiry & assessment

Share your records; we confirm feasibility and recommend hospitals and specialists.

2

Insurance & documents

We verify your policy, obtain pre-authorization and prepare visa/record documentation.

3

Appointment & admission

Appointment scheduling and admission coordination at the matched hospital.

4

Treatment & concierge

Interpretation, escort, accommodation and logistics throughout your stay.

5

Billing & settlement

Insurance coordination with your insurer; we package invoices and records.

6

Follow-up & recovery

Post-treatment follow-up and optional recovery-travel arrangements.

Practical Coordination

What we handle around the treatment

Travel and logistics are arranged only after a specialist has reviewed the case and a treatment plan is agreed. Clinical care is delivered by the hospital and its physicians.

Patient FAQ

Common questions from international patients

How can overseas Chinese or expats seek treatment in China?
Contact JINGBEI with your condition and records. We confirm feasibility, match the right hospital and specialist, arrange appointments, admission, interpretation and full escort.
Do I need to pay upfront, or can I use my insurance?
For eligible cases with partner hospitals we arrange insurance coordination, which can reduce or remove upfront payment where the insurer approves it. Coverage depends on your policy and pre-authorization.
What documents do international patients need?
Typically passport/visa, medical records and imaging, and insurance details. We provide a checklist and help with translation and appointment booking.
Can students and PR holders use this service?
Yes. We serve overseas Chinese, students, PR holders, dual citizens and expatriates seeking specialist care in China.
Can I combine treatment with recovery travel?
Yes — see our Medical Tourism Guide for combined treatment, recovery and city experiences in our core cities.

Speak with a JINGBEI advisor

Tell us about your condition in confidence. We'll design a discreet, tailored pathway for you and your family.

Request a Case Assessment