Privacy Policy

Last updated: 1 August 2026

English version governs. A Chinese summary is provided at the end of this page for convenience only.

1. Who we are

This website is operated by Beijing Jingbei Jiuzhou Health Management Co., Ltd., registered in Beijing, China, registration/unified social credit no. 91110108MAKGCXR80X, with an address at Room 2294, 1st Floor, Building 1, No. 10, Xisanhuan Middle Road, Haidian District, Beijing ("JINGBEI", "we", "us"). For privacy questions contact info@jingbeihealth.com.

2. Information we collect

When you use our enquiry form, we may collect your name, email address, phone number, organization, enquiry type, and the free-text message you provide.

Please do not submit medical records, diagnostic images, laboratory results, identification documents, insurance cards, passport copies, or other sensitive personal information through this website form or by ordinary email. If clinical documents are required, we will arrange a separate secure channel.

3. How we use your information

We use your information to respond to your enquiry, to coordinate the medical and insurance-related services you request, and to communicate with you about them. We do not sell your personal information.

4. Legal basis and consent

We process your information based on your consent and on our legitimate interest in responding to your request, in line with applicable privacy laws.

5. Sharing

To coordinate the services you request, we may share necessary information with hospitals, insurers, third-party administrators and service providers involved in your case. These are independent parties responsible for their own handling of personal data.

6. Cross-border transfers and processing

Our services are cross-border. Enquiries submitted through this website are transmitted to and processed on infrastructure operated by us in the Asia-Pacific (Singapore) region, and your information may be transferred to and processed in China and other jurisdictions in the course of coordinating your care. We take reasonable steps to protect it during such transfers.

7. Retention

We keep information only as long as necessary for the purposes described above, or as required by applicable law.

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.

9. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw your consent, by contacting info@jingbeihealth.com.

10. Cookies

This website uses only cookies that are essential to its operation. We do not use third-party analytics or advertising cookies.

11. Children

Our services are not directed to children.

12. Changes to this policy

We may update this policy from time to time. The "last updated" date above will change accordingly.

13. Contact

Beijing Jingbei Jiuzhou Health Management Co., Ltd.
Room 2294, 1st Floor, Building 1, No. 10, Xisanhuan Middle Road, Haidian District, Beijing
info@jingbeihealth.com


中文摘要(Summary in Chinese)

本摘要仅为方便阅读提供,以上英文版本为准